Shipping policy
GENERAL SHIPPING POILCY
Title on all Wine passes to the buyer at the time of purchase in the state of New York. If you require that your wine be shipped, you authorize Chambers St Wines to engage a common carrier to deliver the wine on your behalf. IF YOU CHOOSE TO SHIP YOUR WINE TO A NON-RECIPROCAL STATE, YOU ASSUME ALL RESPONSIBILITY FOR COMPLYING WITH YOUR STATE'S LAWS REGARDING ALCOHOL SHIPMENTS.
You must be 21 years of age to order or receive alcoholic beverages from Chambers St Wines. Any shipments containing alcoholic beverages are sent with an "Adult Signature Required" sticker, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. This means that you will have to be present at the time of delivery.
Chambers St Wines makes no representation to the legal rights of anyone to ship or import wines into any state outside of New York. The Buyer is solely responsible for the shipment of wines and is responsible for any loss or damage to goods once they have left our premises. By placing an order, you authorize Chambers St Wines to act on your behalf to engage a common carrier to deliver your order to you.
SEASONAL SHIPPING CONDITIONS
To ensure that your wine is transported safely and arrives in perfect condition, we’re extremely sensitive to the temperatures in which we ship. Therefore, we generally don’t ship wine during the winter or summer months to avoid damage that can occur from extreme heat or cold.
We have two main shipping seasons: March - June and September - November. Of course, specific dates depend on weather patterns, time in transit and your location.
If you purchase wine during the winter or summer months, we’re happy to store it free of charge in our temperature-controlled warehouse until the next shipping season. When temperatures are suitable for shipping, we will reach out to coordinate a shipment.
If temperatures are too cold or too hot to ship, but you’d like to ship your wine immediately, we can look for a window to safely ship your bottles via 2nd Day Air or Overnight. You also have the option of signing a temperature waiver, which releases Chambers St Wines from any liability should the wine become damaged in transit. Once we’ve received the signed waiver, we will ship your bottles at your convenience, via the method of your choosing.
Please note that we have limited storage space available, so if we do not hear from you during the next shipping season, we reserve the right to charge you for storage. You can read more about our temporary storage policies here.
Should you have any questions, please do not hesitate to call us at the store at (212) 227-1434.
